Minister for the National Disability Insurance Scheme
Minister for Government Services

Media release: Government delivers for the Ettalong community

21 June 2021

Senator The Hon Linda Reynolds CSC

Minister for the National Disability Insurance Scheme

Minister for Government Services

Ms Lucy Wicks MP

Member for Robertson

The Ettalong community will once again have local access to Centrelink and Medicare services with the opening of a Services Australia Agent today.

Minister for Government Services the Hon Linda Reynolds CSC said AimBig Employment would provide the Agent service, helping locals to access government services including Centrelink, Medicare and Child Support.

“People will be able to visit the Agent and use self-service equipment, scan, print and upload documents and receive advice on how to register for and use our digital services with confidence,” Minister Reynolds said.

Member for Robertson Lucy Wicks said the opening of a Services Australia Agent in Ettalong demonstrated the Australian Government’s commitment to the local community.

“Earlier this year Services Australia had to vacate the Ettalong Service Centre as the landlord wanted to redevelop the site.  No alternative location could be found,” Ms Wicks said.

“Around the same time, the nearby Woy Woy Service Centre was renovated and transformed to become the first location on the east coast refreshed with a contemporary look and feel.

“Now, the opening of the Agent service means the Ettalong community has the choice to access services locally.”

Minister Reynolds said Services Australia has a network of 350 Agents across rural and regional Australia that helps locals access the services they need.

“Agents receive extensive training and ongoing support to give the community access to self-service facilities, provide general information, and importantly, certify Proof of Identity documents,” Minister Reynolds said.

The Services Australia Agent is located at Aimbig Employment Services, 44A Pacific Avenue, Ettalong. The Agent service is available Monday to Friday, 9am - 11am.

The Woy Woy Service Centre is located at 87 - 89 Blackwall Road, Woy Woy.

More information about services available at Agents, visit

Page last updated: 21 June 2021