Minister for the National Disability Insurance Scheme
Minister for Government Services

Media release: New Services Australia Caboolture precinct office

21 July 2021

Senator The Hon Linda Reynolds CSC
Minister for the National Disability Insurance Scheme
Minister for Government Services

Mr Terry Young
Member for Longman

The Caboolture community will soon have improved access to Centrelink and Medicare services, with a purpose-built Services Australia precinct office opening on August 2, 2021. 

Finishing touches are underway at the new site at 28 King Street, which will have a contemporary look and feel, delivering the best possible customer service experience for Caboolture residents. 

The Caboolture precinct office will deliver face-to-face Centrelink and Medicare services, replacing the existing service centre at George Street, and provide office accommodation for non face-to-face staff.  

Minister for Government Services the Hon Linda Reynolds CSC said around 160 staff will be located at the King Street site.  

‘The new precinct office is in a more central location, close to shops and only a short walk to the Caboolture train station,’ Minister Reynolds said.  

‘We’re committed to continually improving our services, so Caboolture locals will be able tell Services Australia what they think of the new service centre, as staff will be seeking feedback about their experience.’ 

Member for Longman Terry Young said the new site was great news for the area.

‘It will provide locals with state-of-the-art government services, including upgraded self-service terminals and access to appointments for Centrelink services,’ Mr Young said.

‘Anyone who needs help accessing the agency’s digital services can also visit the service centre and staff will help them get started online.’  

There will be no gap in services for the Caboolture community, with the existing service centre at George Street continuing to support locals until the new site at King Street is operational. The Caboolture precinct office will open on August 2, and will operate Monday to Friday from 8:30am – 4:30pm.  

Page last updated: 21 July 2021