Minister for the National Disability Insurance Scheme
Minister for Government Services

Media release: Update on NSW and Qld Centrelink repayments

3 August 2021

Senator the Hon Linda Reynolds CSC

Minister for the National Disability Insurance Scheme
Minister for Government Services

The Australian Government is pausing all Centrelink debt raising and new debt recovery in locked down Local Government Areas of New South Wales and Queensland.

Minister for Government Services Senator the Hon Linda Reynolds CSC said today’s decision reflects the Morrison Government’s commitment to remaining flexible in line with the ever-changing needs of the pandemic.

“We understand people are still doing it tough and that the pandemic continues to have an impact on family budgets,” Minister Reynolds said.

“That’s why Services Australia is pausing debt raising and recovery for the period of the current New South Wales and Queensland lockdowns, and for any future lockdowns across the country.

“Services Australia is working as quickly as possible to implement this pause.

“If you’re in lockdown and receive a debt letter, you don’t need to take any action.

“Existing repayment options will remain in place unless people would like to amend them. Options include pausing repayments for up to three months or reducing repayments to a level that meets their needs.

“The easiest way to change existing repayment options is online through Services Australia’s Money You Owe tool.

“Services Australia also has a range of other supports and specialist staff such as social workers who can provide short term counselling, information and referrals to other services for Australians in need.”

Page last updated: 3 August 2021