Minister for the National Disability Insurance Scheme
Minister for Government Services

Media release: Increased Government Services for Tasmanians

22 November 2021

Senator the Hon Linda Reynolds CSC

Minister for the National Disability Insurance Scheme
Minister for Government Services

The Hon Peter Gutwein MP

Premier of Tasmania

The Federal Government and the Tasmanian Government have partnered to improve access to government services in Tasmania.

Minister for Government Services Senator the Hon Linda Reynolds CSC said Tasmanians would have improved access to Centrelink and Medicare services from 6 December, with the Hobart Service Centre undergoing a major transformation.

“Customers are at the heart of the design of the new Hobart Service Centre, as part of the Morrison Government’s commitment to simple and accessible services,” Minister Reynolds said.

“This new centre will have a contemporary look and feel, with upgraded self-service facilities and digital support.”

The Hobart Service Centre will remain open Monday to Friday, from 8.30am to 4.30pm with the refurbishment occurring after hours, so there is no disruption to services.

Mobile Service Centre Bluegum is also currently providing Government services to rural and regional communities alongside Service Tasmania, Partners in the Community for the National Disability Insurance Scheme (NDIS) and NBN Co.

“Alongside Bluegum, Services Australia will work with Service Tasmania, Partners in the Community for the NDIS and NBN co. This is a great opportunity to discuss the NDIS for people with a disability, their families and carers, while NBN Co can answer questions about connecting to online services in rural and regional areas,” Minister Reynolds said.

Tasmanian Premier Peter Gutwein said the Mobile Service Centre would give Tasmanians living in rural and regional areas more opportunities to access services they need from both the Tasmanian and Australian Governments without needing to travel long distances.

“While our face-to-face services are within easy reach for many Tasmanians, we know that distance can be a barrier for those living in more remote areas of our state who would need to travel to access them,” the Premier said.

“This collaboration with Services Australia and Service Tasmania is already providing services to these communities, making it easier for many Tasmanians to access government support – including most of Service Tasmania’s 600 services such as driver licence and vehicle registrations, invoice payments, and Working with Vulnerable People checks.

“The Mobile Service Centre has already visited five locations in the North East and the East Coast, and will visit additional locations including Nubeena, Dover, Bothwell, Strahan, and Zeehan in coming weeks, and I encourage Tasmanians in these areas to check the times online and take advantage of these services if they need them.”

Services Australia’s Mobile Service Centre schedule can be found on the Services Australia website. The Service Tasmania schedule can be found on the Service Tasmania website. Partners in the Community for the National Disability Insurance Scheme (NDIS) times can be found on the NDIS website. For NBN Co times please contact Devansh Sharma at: devanshsharma@nbnco.com.au.

Page last updated: 22 November 2021